INFORMATION:

1. DISCHARGE AFTER 12:00 PM - ADDITIONAL HALF DAY ROOM CHARGES
2. DISCHARGE AFTER 4:00 PM - FULL DAY ROOM CHARGES
3. BILLING PROCESS WILL TAKE TIME IF TOTAL BILL EXCEEDING RM10K
4. DISCHARGE RECEIVED FROM WARD WILL BE PLACED IN A QUEUE BEFORE PROCESSING & FINALISED BY BILLING DEPARTMENT
5. IN THE EVENT PATIENT REQUEST TO LEAVE BEFORE ARRIVAL OF FINAL GUARANTEE LETTER, PATIENT WILL BE REQUIRED TO SETTLE THE BILL IN FULL.ANY EXCESS PAYMENT WILL BE REFUNDED TO PATIENT BY CHEQUE WITHIN 7 WORKING DAYS
6. IF THERE IS ANY ADDITIONAL QUESTIONNAIRE; THE TIME REQUIRED WILL DEPEND ON THE TYPES OF QUESTIONS ASKED BY INSURANCE COMPANY AND DOCTOR’S AVAILABILITY.