Peace & Partnerships

Our ABC Policy states our stand on zero tolerance against all forms of bribery and corruption. This outlines our commitment to conduct all businesses in compliance with applicable laws and regulations, as well as to conform to the highest ethical standards. The policy provides guidance to Sunway employees and associates on how to deal with bribery and corruption and related issues that may arise in the course of business.

We encourage all employees and stakeholders of the Group to report suspected inappropriate behaviour or misconduct relating to fraud, corrupt practices and/or abuses involving the Group’s resources. Any employee or member of the public who has knowledge or is aware of any improper conduct within the Group is encouraged to disclose information through the whistleblowing hotlines, email or fax. All whistleblowing disclosures are treated with strict confidentiality and whistleblowers are protected against any form of retaliation for reports made in good faith.

Everyone will be treated equally with respect and dignity. We are committed to providing equal opportunities in employment. All employees will receive equal treatment based on their relevant merits and competency regardless of gender, race, nationality, religion, age, physical condition, union membership / affiliation / activity or political affiliation.

We maintain and adhere to sound internal controls and procedures to ensure critical risks are managed to the best of our ability. It also ensures that all financial and operational information reflects business transactions accurately, timely and unbiasedly; financial forecasts and assessments are genuine and assets are safeguarded.

Our books and records are recorded accurately and fairly, reasonably reflecting the substance of transactions in compliance with companies’ accounting policies and internal control requirements. Purposefully misrepresenting information or activities on company documents and reports may be considered falsification of documentation, which is a serious offence. We reserve the right to report any act of misrepresentation suspected to be criminal in nature to the police or other relevant authorities.

We view sexual harassment as a serious misconduct that undermines the integrity and respect of our employees. We are committed to and strongly support a policy that allows employees to work in an environment free from unwelcome harassment by other employees or any external parties such as vendors, visitors or guests of Sunway. Our Group also recognises that sexual harassment is categorised as a criminal offence under the Criminal Procedure Code of Malaysia.

Our risk management framework is benchmarked against the ISO 31000:2018 Risk Management – Guidelines and is designed to embed Enterprise Risk Management (“ERM”) into key activities, initiatives and processes of the Group. This enables the Group to identify, evaluate, mitigate and monitor risks that may prevent the Group from achieving its objectives.

To bolster the Group’s risk management towards climate change, the risks were mapped against Task Force on Climate-Related Financial Disclosures (“TCFD”)’s recommendations in 2020. The process enables the Group to identify and manage risks and opportunities to make more-informed business decisions to help smoothen the transition to a low-carbon and sustainable economy.

Our Information Technology Shared Services Centre adheres to ISO 27001:2013 international standard which focuses on Information Security Management System (ISMS). The Group is committed to ensuring proper and adequate protection of personal data within its control in compliance with the Personal Data Protection Act 2010.

We have successfully built an award-winning ecosystem through our unique collaborations with academia, industries, government agencies, and startups to foster entrepreneurship and accelerate innovation. Our ambition is to continue to strengthen this ecosystem in which a strong community of entrepreneurs and innovators can thrive and thus drive the nation’s progress towards becoming a high-income economy through sustainable development.

Our innovation ecosystem is built around the three M’s: Money, Mentors, and Market access. It is supported by a non-profit accelerator and incubator Sunway iLabs; a corporate venture capital arm Sunway Ventures and a venture capital fund Sun SEA Capital.

We are able to provide an ideal testbed and launchpad for startups, offering them access to vast resources within our 13 business divisions, as well as a strong talent pool of 60,000 university students in and around Sunway City Kuala Lumpur. Entrepreneurs can test their solutions within the City, to validate technologies at Sunway University’s research and development labs and to conduct prototyping at Sunway iLabs’s Makerspace.

In addition to providing in-house seed and early-stage VC funding, we also partner with external VCs, such as Gobi Partners, and various network organisations the likes of the Malaysian Business Angel Network (MBAN) to develop the local and ASEAN startup ecosystem.

The Sustainable Intelligent Transportation Ecosystem (SITE) project has developed algorithms to modify traffic light signals to reduce waiting time, as well as to count vehicle flow based on camera footage by using Sunway City Kuala Lumpur as the live laboratory. A detailed traffic simulation model was also developed, which is useful to predict traffic flow in any given condition. The simulation model and vehicle count data will be used to evaluate the effectiveness of any proposed algorithm.

On 9 July 2020, Sunway, Celcom Axiata Berhad (Celcom) and Huawei Technologies (Malaysia) Sdn. Bhd. (Huawei) sealed a Memorandum of U to explore Malaysia’s first tripartite collaboration towards advancing smart township solutions encompassing Internet of Things (IoT) and Artificial Intelligence, with fifth-generation (5G) connectivity. The MoU aims to explore the potential for Celcom and Huawei to be the 5G technology enabler for Sunway Group, with Sunway City Kuala Lumpur as the “launch pad” of this ground-breaking partnership. All three parties will explore the possibility to facilitate and support one another within the digital eco-system to promote technological adoption to enrich people’s lives.

The collaboration will see the development of smart solutions in the areas of public safety and security, telehealth, e-learning, hospitality, leisure and retail experience using the latest telecommunications technology as they are made available throughout Sunway City Kuala Lumpur, Malaysia’s model smart sustainable city, as well as other existing and upcoming developments of Sunway. The tripartite collaboration will also contribute towards achieving sustainable development for our nation.

Together with Sunway University, Sunway Medical Centre has partnered with Harvard Medical School (HMS) to develop the one-year HMS Southeast Asia Healthcare Leadership (SEAL) Certificate Programme, which aims to help emerging healthcare leaders develop expertise in leadership management, healthcare finance and human resource management in maintaining service and private care excellence. This world-class training provides a platform for healthcare leaders and frontline clinicians from the Asia Pacific region to sharpen their skills in their quest to ensure the safest, most appropriate and highest quality standards of care as the current healthcare ecosystem increases in complexity.

In line with the demand for evidence-based practice, Sunway Medical Centre has set up the Sunway Clinical Research Centre to conduct and coordinate all research involving human subjects which are related to pharmaceutical products, medical devices, medical radiation and imaging, surgical products, medical records, biological samples, as well as epidemiological, social and psychological investigations.

In 2017, the Sunway Clinical Research Centre was established as the sole Regional Site Partner of the School of Clinical Medicine of the University of Cambridge. Together with Cambridge, Sunway Clinical Research Centre aims to develop an integrated approach to healthcare, clinical trials and research in Malaysia for the prevention, earlier diagnosis and improved treatments centred around the Asian genetic composition.

A joint collaboration has been developed with the University of Cambridge, Royal Papworth Hospital and Royal College of Physicians (London). The programme enables the sharing of academic excellence through regular academic visits and exchanges, and offers scientific and clinical training.

Supported by the Royal College of Physicians (London), Sunway Medical Centre was the first private hospital to organise the Membership of the Royal College of Physicians (MRCP) Practical Assessment of Clinical Examination Skills (PACES) preparatory course and mock exam in the country. This is a valuable platform for future physicians to get hands-on practice involving real patients and highly trained surrogates, as well as constructive feedback from accredited examiners from the UK and Malaysia.