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Goal 2

ADVOCATING A RESPONSIBLE VALUE CHAIN

A sustainable supply chain is integral to our journey of value creation. Sunway is committed to advocating sustainable procurement practices by instilling ESG awareness among its suppliers and vendors to safeguard a responsible value chain. The Group also embeds digitalisation in its supply chain to ensure smooth and efficient daily operations.

Supply Chain Management

SUPPLIER CODE OF CONDUCT

Sunway’s suppliers are expected to comply with all applicable laws, codes or regulations of the countries, states and localities in which they operate. Suppliers must also ensure that their own vendors, including temporary labour agencies, are in compliance with such laws and regulations. They must also align their practices with any published standards for their industry.

Sustainable Procurement Policy

The policy acts as a best practice approach to sustainable procurement and sets out the guiding principles in our supplier selection process, which prioritises suppliers who adopt sustainability practices in their organisations and business dealings.

SUSTAINABLE PRODUCTS

In 2023, more than 231 million sheets of paper purchased were FSC-certified​

SIMPLIFIED ESG DISCLOSURE GUIDE (SEDG) ADOPTER​

Sunway Berhad is an early adopter of the SEDG by Capital Markets Malaysia.​
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Digitalisation serves as an enabler in Sunway and is embedded in the upstream and downstream processes of our supply chain. It also guides our data management for workflow purposes and business applications, enabling smooth daily operations. With the utilisation of digital spaces, we are able to reduce our paper usage, which then reduces wastage and environmental pollution.

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DIGITALISING OUR VALUE CHAN​

e-Procurement

Sunway’s e-procurement system streamlines the electronic processing of all procurement-related approvals and documents encompassing purchase requisitions (PR), purchase orders (PO), and goods received.

e-Invoicing

Since 2015, Sunway has transformed the manual process of supplier paper invoice handling into an automated and paperless accounts payable (AP) process solution.

e-Applications

Our organisation established e-Applications to shift from conventional filing system to online platforms.
This not only utilise rented space, but also increased productivity through seamless file retrieval systems as well as reduce the usage of paper.​

Sunway Smart Parking System

The launch of the Sunway Smart Parking System in 2019 provides a cashless and ticketless parking experience within Sunway’s premises in Sunway City Kuala Lumpur.​
In 2023, a total of 6.6 million pieces of parking tickets were avoided.​

e-Applications

Our organisation established e-Applications to shift from conventional filing system to online platforms. 

This not only utilise rented space, but also increased productivity through seamless file retrieval systems as well as reduce the usage of paper.​

Sunway Smart Parking System

The launch of the Sunway Smart Parking System in 2019 provides a cashless and ticketless parking experience within Sunway’s premises in Sunway City Kuala Lumpur.​

In 2023, a total of 6.6 million pieces of parking tickets were avoided.​

Sunway Xfarms

Xfarms is an urban agricultural venture that employs soil-less smart farming systems to cultivate pesticide-free fresh produce.​

In 2023

Education

> 0 apprentices
trained
> 0 people
educated through workshops
> 0 hours
of teaching and training​
Yield And Production​
> 0 kg
vegetables grown without pesticide​
> 0 varieties
planted
Environmental Impact​
> 0 food
miles saved​
> 0 plastics
prevented
Community Engagement​
> 0 families
nourished
> 0 kg vegetables
donated

Hotel’s Digital Transformation​

Sunway Resort Hotel introduced an app to expedite check-ins and check-outs, reducing reception queues. The app supports e-payment, aligning with the Hospitality’s Group’s vision of becoming a technology-enabled hospitality provider.​

Enhanced Data Management​

Ultimate Framework​

A comprehensive platform utilised by Sunway Property to consolidate all development costs and revenues in real-time reporting.

​ Autodesk Construction Cloud (ACC)
Since 2022, Sunway Property has utilised the ACC as a single source of truth to run project management process, including files and drawing management, work inspection, and site logs.​
Elevating Real Estate with Artificial Intelligence (AI)
By harnessing AI and machine learning techniques, Sunway Property uncover hidden data patterns, gaining insights into customer preference and market trends.​
eHousing Development Account (eHDA)
A collaboration between Sunway Belfield and HSBC, the eHDA withdrawal process enables the submission of supporting documents to be done digitally.​

Sunway Super App​

Sunway Super App is a loyalty programme that rewards customers with points and other special privileges on all spending from our participating merchants and selected Sunway businesses.​

Digitalised Customer Experience​

  • Sunway Booking System: In 2023, Sunway Property introduced an innovative online booking system for new project launches.​
  • Automation of customer billing and payment: Sunway Property continued implementing automated customer billing and payment procedures for the following services:​
    • e-Progress Billing​
    • e-Official Receipt (OR)​​
    • e-Payment Reminder​
    • e-Statement of Account​

e-Commerce Platform for Hospitals​

Sunway Medical Centre Velocity offers health screening packages via an e-Commerce platform, which allows consumers the option of Buy Now, Screen Later. It provides customers with an online appointment link for easy scheduling. More than 2,200 health screening packages were sold in 2023, amounting to total sales of approximately RM2 million.​

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DECARBONISING THROUGH SUSTAINABLE SUPPLY CHAIN ​

Purchase of Eco-label Products​

Sunway Malls source toilet paper exclusively from FSC-managed forests and FSC-certified mills. ​

In 2023, more than 231 million sheets of paper were ​​FSC-certified​

Embodied Carbon Emissions​

Sunway established an embodied carbon emissions roadmap to guide us in the declaration of the Product Carbon Footprint (PCF) for our Building Materials and Quarry products by 2024. Subsequently, we will declare the Environmental Product Declaration (EPD) to ensure that our products have minimal negative environmental impacts.​

Sustainable Construction Materials​

In our journey towards constructing sustainable and green developments, buildings and townships, we integrate sustainable construction materials into our developments. Sustainable buildings are the future of construction, as they have minimal environmental impact and lower cost of building operations.​
0 %
projects use green and/or recycled materials in ongoing developments

Sustainable Products​

  • Within our Building Materials division, we integrate an innovative selection of environmentally conscious products that adhere to ecofriendly label standards, such as SIRIM ECO 023:2016 and SIRIM ECO 033:2019. All our building materials strictly adhere to the specifications outlined in MS1380, MS1314 and MS1601​
  • Our eco-friendly offerings include Environmental Pavers, which is recognised as a MyHIJAU green-certified product in Malaysia.​

Green Lease Partnership Programme

The Retail, Hospitality and Office divisions actively participate in the programme to promote adopting international best practices in sustainability. The programme seeks to drive sustainable solutions through behavioural change, contributing to Malaysia’s commitment to achieving net-zero carbon emissions by 2050.​

In 2023, the programme garnered the participation of:​

0 %
hotel master lessees
0 %
retail and office tenants
0 %
hotel master lessees
0 %
retail and office tenants
Through this avenue, the Office and Retail divisions have proactively developed tenant design and fit-out guidelines, providing tenants with clear steps to incorporate essential green building code requirements like energy efficiency and water conservation measures.​

Sustainability Collaboration Alliance Network (SCAN)

Sunway Malls launched SCAN to encourage environmentally responsible practices within the retail industry in August 2023. It consists of 3-tier learning programme to bring sustainability awareness to stakeholders within the retail industry.​
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