Goal 2
ADVOCATING A RESPONSIBLE VALUE CHAIN
A sustainable supply chain is integral to our journey of value creation. Sunway is committed to advocating sustainable procurement practices by instilling ESG awareness among its suppliers and vendors to safeguard a responsible value chain. The Group also embeds digitalisation in its supply chain to ensure smooth and efficient daily operations.
Supply Chain Management
SUPPLIER CODE OF CONDUCT
Sustainable Procurement Policy
SUSTAINABLE PRODUCTS
- 57% reduction in paper purchased since 2017
- 8,367 tonnes of CO2e emissions avoided by practicing sustainable purchasing goods from 2015 – 2022.
Digitalisation serves as an enabler in Sunway and is embedded in the upstream and downstream processes of our supply chain. It also guides our data management for workflow purposes and business applications, enabling smooth daily operations. With the utilisation of digital spaces, we are able to reduce our paper usage, which then reduces wastage and environmental pollution.
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DIGITALISING OUR VALUE CHAN

- Suppliers
- Operations
- Customers
E-Procurement
Sunway established an e-procurement system in 2016 that enables all procurement approvals and documents, ranging from purchase requisitions (PR) to purchase orders (PO) and goods received, to be processed electronically.
E-Invoicing
Transforms the manual process of supplier invoice handling into an automated and paperless Account Payable (AP) process solution to integrate with Sunway’s ERP systems.
E-Applications
Every year,1.6 million sheets of paper are saved in our Trading and Manufacturing division by producing Business Intelligence (BI) reports as an alternative to printed paper.
Sunway Smart Parking System
In 2022, a total of 6.8 million pieces of parking tickets were avoided.
Sunway Xfarms
In 2022

(equivalent to 1,807,229 km)

prevented

grown without pesticides
Collaboration tools
Internet of Toilet (IoT)
Self Check-in Kiosk
Self check-in kiosks are introduced in hotels, allowing swift check-ins and check-outs to be performed without the usual queues at the reception counters.
E-Applications
Every year,1.6 million sheets of paper are saved in our Trading and Manufacturing division by producing Business Intelligence (BI) reports as an alternative to printed paper.
Sunway Smart Parking System
In 2022, a total of 6.8 million pieces of parking tickets were avoided.
Sunway Xfarms
In 2022

(equivalent to 1,807,229 km)

prevented

grown without pesticides
Collaboration tools
Internet of Toilet (IoT)
Self Check-in Kiosk
Self check-in kiosks are introduced in hotels, allowing swift check-ins and check-outs to be performed without the usual queues at the reception counters.
Sunway Property
- Ultimate Framework: A platform to consolidate all cost and revenues of a development throughout the typical development stage with real-time reporting.
- Autodesk Construction Cloud (ACC): It enables cloud collaboration with stakeholders involved in project management with comprehensive quality, safety and document control.
- Sunway e-Connect: Digitalised the loan documentation process, leading to enhanced internal and external processes, operational efficiency, improved staff engagement, and reduced chances of errors which resulted in an improved customer experience with reduced turnover time.
- eHousing Development Account (eHDA): All paper submissions are replaced by uploading supporting documents to HSBCnet, which reduces the standard HDA manual paper-based withdrawal process.
Sunway eMall
Sunway eMall is an amalgamation of seven malls that serves as a compact and comprehensive digital platform. It allows customers to enjoy seamless online shopping at all the malls and consolidate their shopping in a single delivery transaction.
Sunway Property
- Virtual showroom: Allows prospective buyers and customers to view units through virtual tours (3D modelling), which include aerial views of the project sites, 360° views of the development and virtual tours of the facilities.
- Automation of customer billing and payment:
- e-Progress Billing
- e-Official Receipt (OR)
- e-Payment Reminder
- e-Statement of Account
Sunway Medical Centre Velocity
Launched an e-Commerce platform to promote health screening packages.
Sunway eMall
Sunway eMall is an amalgamation of seven malls that serves as a compact and comprehensive digital platform. It allows customers to enjoy seamless online shopping at all the malls and consolidate their shopping in a single delivery transaction.
Sunway Property
- Virtual showroom: Allows prospective buyers and customers to view units through virtual tours (3D modelling), which include aerial views of the project sites, 360° views of the development and virtual tours of the facilities.
- Automation of customer billing and payment:
- e-Progress Billing
- e-Official Receipt (OR)
- e-Payment Reminder
- e-Statement of Account
Sunway Medical Centre Velocity
Launched an e-Commerce platform to promote health screening packages.
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DECARBONISING THROUGH SUSTAINABLE SUPPLY CHAIN

- UPSTREAM - SUPPLIERS
- Operations
- DOWNSTREAM - TENANTS
Embodied Carbon Emissions
Purchase Of Eco-label Products

In 2022, more than
173 million
sheets of paper purchased
were FSC-certified
Purchase Of Eco-label Products

In 2022, more than
173 million
sheets of paper purchased
were FSC-certified
Sustainable Construction Materials
In our journey towards constructing sustainable and green developments, buildings and townships, we integrate sustainable construction materials into our developments. Sustainable buildings are the future of construction, as they have minimal environmental impact and lower cost of building operations.
Sustainable Products
Our Building Materials division incorporates an innovative range of eco-label products that meet eco-friendly label requirements. We purchase products with eco-labels such as PEFC and FSC-certified products.
Sustainable Purchasing of Goods

We purchase products with ecolabels such
as PEFC and FSC-certified products
reduction in
paper purchased since 2017


tonnes of CO2e emissions avoided
by practising sustainable purchasing of goods from 2015-2022
Green Lease Partnership Programme
Moving beyond reduction of Scope 1 and 2 emissions, which are generally within the control of an organisation, the implementation of the Green Lease Partnership Programme is the latest initiative to engage with stakeholders and promote the reduction of Scope 3 emissions. The programme aims to encourage best international practices in sustainability and drive sustainable solutions through behavioural change, while boosting Malaysia’s commitment to net zero carbon emissions by 2050.
In 2022, the programme garnered the participation of